Last updated: August 7, 2026
DMS s.r.l. ("DMS", "we", "us") is committed to protecting your personal data and processing it in compliance with the EU General Data Protection Regulation (GDPR) and applicable Italian data protection law. This policy explains what data we collect, why, and what rights you have.
DMS s.r.l.
sede legale: Via Nazario Sauro, 5 43121 Parma, Italy
sede operativa: Via Ferdinando Bernini, 32 43126 Parma, Italy
VAT: IT03155520343
Email: info@dms-solutions.com
DMS has been part of the KNAPP Group since July 2026 as a subsidiary of DFT. Data protection principles applied across the group include lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity and confidentiality.
Categories of data processed: contact data (name, email, phone), content data (messages you send us), usage data, and technical/meta data (IP address, browser, device information).
Purposes: responding to contact and support requests, providing our website and services, security, web analytics, and marketing communications where consented.
Legal bases: consent (Art. 6(1)(a) GDPR), performance of a contract (Art. 6(1)(b) GDPR), and legitimate interests (Art. 6(1)(f) GDPR).
We apply appropriate technical and organizational measures to protect personal data, taking into account the state of the art, implementation costs, and the nature, scope and purposes of processing. This includes access controls, encryption of data in transit (TLS/HTTPS), and procedures to respond to data subject requests and security incidents.
Personal data may be shared with service providers (e.g. hosting, IT, and communication tools) and other companies within the KNAPP Group, strictly for the purposes described in this policy and under appropriate contractual safeguards.
We retain personal data only as long as necessary for the purposes described above or as required by law. Data no longer needed is deleted or anonymized; where deletion is not immediately possible (e.g. for legal or tax obligations), processing is restricted instead.
Our website may use session and permanent cookies to ensure functionality, security, and to analyze site usage. Permanent cookies are stored for up to two years unless stated otherwise. Where required, we ask for your consent before setting non-essential cookies, and you can withdraw consent at any time. You can also manage or disable cookies in your browser settings.
When you visit our website, our hosting provider automatically collects technical information (IP address, browser type, operating system, referring page, date and time of access) to ensure secure and reliable delivery of the site. This data is stored for a limited period and then deleted or anonymized.
When you contact us by email, form, or phone, we process the information you provide (name, contact details, message content) to respond to your request and, if applicable, to manage the resulting business relationship.
We may use privacy-friendly web analytics tools to understand how visitors use our website, in order to improve its content and usability. Where required, this is done only with your consent and with IP addresses anonymized.
We maintain profiles on social networks such as LinkedIn to communicate with our audience and share company updates. When you interact with these profiles, the respective social network processes your data under its own privacy policy. We recommend reviewing the privacy policies of these platforms directly.
Under the GDPR, you have the right to:
To exercise these rights, contact us at info@dms-solutions.com.
You have the right to lodge a complaint with the Italian data protection authority:
Garante per la Protezione dei Dati Personali
Piazza Venezia, 11
00187 Roma, Italy
Phone: +39 06 696771
Email: garante@gpdp.it
For any questions about this Privacy Policy or our data practices, please contact us:
DMS s.r.l.
Via Ferdinando Bernini, 32
43126 Parma, Italy
Email: info@dms-solutions.com
